Privacy Policy: At Solidarity Counselling, I take your privacy and confidentiality seriously. This Privacy Policy outlines how I collect, use, store, and protect your personal information in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework and the General Data Protection Regulation (GDPR) (2018).                                                                       1. Information I Collect: I collect personal information such as your name, contact details, GP details (where relevant), and information you choose to share during counselling sessions. Session notes are anonymised and securely stored. 2. Purpose of Data Collection: Information is collected to enable the provision of effective counselling services, maintain appropriate records, and ensure your safety and wellbeing. 3. Storage and Security:All records are stored securely in password-protected digital files and/or locked cabinets. Only I, Kay Scally, have access to these records. Data will be retained for a period of seven years after the end of counselling, after which it will be securely destroyed. 4. Sharing Information:Your information is confidential and will not be shared with any third party without your consent, except in circumstances where there is a legal or ethical obligation to do so (e.g., risk of serious harm, safeguarding, or terrorism).5. Client Rights: You have the right to access, amend, or request deletion of your personal information. Requests should be made in writing to enquiries@solidaritycounselling.com. I will respond within one month in accordance with GDPR guidelines. 6. Communication: Email and text communication will be used only for scheduling or practical matters. Please be aware that electronic communication cannot be fully guaranteed as secure. 7. Supervision and Professional Practice: As part of my ethical commitment, I discuss my work anonymously with a qualified supervisor to ensure safe and effective practice. All discussions are confidential and anonymised. 8. Updates to This Policy: This Privacy Policy may be updated periodically to remain compliant with current regulations. Clients will be notified of any significant changes.